We train your team on MEDDPICC which stands for Metrics, Economic Buyer, Decision Criteria, Decision Process, Paper Process, Identify Pain, Champion, and Competition. Each element focuses on a specific aspect of the sales process to ensure a thorough evaluation of opportunities and to increase the likelihood of closing deals.
Components of MEDDPICC
- Metrics
- Definition: Quantifiable measures of value that the solution will deliver to the customer.
- Purpose: To understand and articulate the economic impact of the solution.
- Example: ROI, cost savings, revenue growth, time to value.
- Economic Buyer
- Definition: The person with the authority to make the purchasing decision and control the budget.
- Purpose: To identify and engage with the ultimate decision-maker.
- Example: CFO, CEO, or another senior executive.
- Decision Criteria
- Definition: The specific requirements and priorities that the customer uses to evaluate solutions.
- Purpose: To align the solution’s benefits with the customer’s key decision-making factors.
- Example: Performance, cost, scalability, compliance.
- Decision Process
- Definition: The steps and timeline the customer follows to reach a purchasing decision.
- Purpose: To understand and influence the customer’s buying process.
- Example: Steps involved, key stakeholders, decision timeline.
- Paper Process
- Definition: The formal steps required to finalize the contract, including procurement and legal approvals.
- Purpose: To anticipate and navigate administrative hurdles in closing the deal.
- Example: Contract review, approval chains, signature processes.
- Identify Pain
- Definition: The specific challenges or problems the customer is looking to solve.
- Purpose: To ensure the solution addresses the customer’s critical pain points.
- Example: Operational inefficiencies, revenue losses, regulatory risks.
- Champion
- Definition: An internal advocate who supports the solution and helps navigate the organization.
- Purpose: To leverage an insider’s influence to promote the solution and overcome obstacles.
- Example: A manager or director who sees the value in the solution and actively supports it.
- Competition
- Definition: Other vendors or internal options the customer is considering.
- Purpose: To understand the competitive landscape and position the solution effectively.
- Example: Direct competitors, alternative approaches, do-nothing scenarios.